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Many companies are turning to Web-based, customer self-service, where customers can obtain information and perform routine transactions on their own. The good news: Not only is this turning out to be an effective way for companies to help retain customers and increase the profitability of those relationships, but it's also helping trim customer-service costs.
WebVision/400 is for companies who desire a robust, affordable, JAVA-based e-Business solution to Web-enable their iSeries/400 data in real-time. Because of the efficient Java code, Webvision/400 requires substantially less overhead and iSeries (AS/400) resources than other competitive solutions available.
With WebVision/400, you can:
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Deliver 24x7 Web-based customer service |
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Save money |
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Gain competitive advantage |
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Improve the way you do business |
Using the power of Java and standard SQL queries, any data element from any table, from A/R inquiry to shipment tracking, can be accessed and displayed on your Web site or intranet in real-time. WebVision/400 requires no additional servers, middleware, or proprietary development tools.
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Learn
more and check out our new online demo!
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WebVision/400 and the standard IBM WebSphere Application Server can help your clients realize significant savings, increase Web site traffic, provide 24x7 customer service, reduce customer service calls, and improve overall customer satisfaction. Your clients can provide shipment tracking, order inquiry, inventory inquiry, AP inquiry (or any other data table stored on the AS/400) on the Web -- at an affordable cost.
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Check out the
different ways that AS/400 data and images can be displayed dynamically
to the web. The samples are intended to give you an idea of the
breadth and depth of information that can be shared with your
customers - you are only limited by the information that sits
on your AS/400.
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| Southwestern Motor Transport- |
| Discover how Southwestern Motor Transport utilized WebVision/400 to provide web self-service for its customers while at the same time reducing customer service costs and delivering a powerful eBusiness competitive advantage. Check out the article "Texas Truckers Belly Up to the Internet" in our Info Center. |
WebVision/400 was designed for small to midsize companies with limited IT resources seeking a rapid ROI. That's why our implementation schedules are measured in weeks, not months. Increase your customer intimacy and decrease support costs with WebVision/400 today!
More information… For a detailed product overview, articles and white papers on web self-servicing and the power of WebSphere, please check out our Info Center under the WebVision/400 section.
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When customers can help themselves at a Web site, instead of having to call a conventional help desk, savings can range from $10-$45 per incident." - Right Now Technologies |
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