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Imagine having
the ability to quickly manipulate customer data and communicate
in a personal manner across the entire customer base. Imagine every
department in the company efficiently working together and shortening
the sales cycle. Imagine valuable customer information in a controlled,
secure environment. With C2 from Clear Technologies, it's all possible.
Companies can optimize their true business potential with the affordable,
robust CRM solution that will benefit the entire enterprise.
The Clear Technologies
C2 suite consists of five solution sets: Relationship Management,
Sales Management, Customer Service, Marketing Management, and Analytics
and Knowledge Management. With Clear Technologies C2, all customer-facing
and support personnel have access to the same customer relationship
information, providing consistent, unified and profitable customer
interaction.
"Leveraging
six years of development in the core product, Clear Technologies
C2 is the second generation of an already feature-rich, easy-to-use
offering for companies wanting an integrated, web-based CRM solution,"
said Greg Colley, President of Clear Technologies.
Key new features
are: a web-based architecture allowing users to securely access
real-time customer-related information from their Internet browser
whether in the office, on the road, or remote; customizable portals;
customer relationship analytics; and Web Touch, which allows transparent
and automatic tracking as visitors navigate a web site.
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| Sales |
| Automate the
entire sales process with C2. Rapidly move from a quote to a high-quality,
deliverable proposal to a contract in minutes. Easily track activities
and history, plus all those important details that make each customer
contact personal and professional. |
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| Marketing |
| Send massive
amounts of marketing collateral and instantly reach thousands of new
and existing customers. Just select the targeted recipients, choose
the content and send
now, later or on a regular basis. Then,
track campaign success and increase lead generation potential. It's
as easy as 1, 2, 3. |
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| Management |
| Be prepared in
minutes to present, print or email accurate, professional reports
on sales activities, forecasts and marketing campaigns, either detailed
or summarized. Sort and analyze contacts, companies and opportunities
for revenue and margin potential. Create telemarketing scripts and
activity logs. |
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| Customers |
| Make the sales
process easier for customers. Find pertinent information fast regarding
accounts - history, purchased products, business terms and more. Broaden
communication channels and shorten the turnaround time for quotes
and proposals. Begin a relationship. Build it. Maintain it. |
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| Customer
Service |
| Track project-related
service activities, or time and material service calls for any contact
or location within a customer record. Improve the quality of service
delivered by organizing critical time and service activities, allowing
you to quickly review current and past customer projects. |
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| Partners |
| Securely communicate
with vendors regardless of email platform. Send data selectively,
electronically and instantly. From product information and marketing
events to sales forecasts and customer activity reports, keep your
entire supply chain informed. |
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| To learn more
about the CRM software industry, check out the white papers on CRM
in our
InfoCenter or visit the Clear Technologies
web site at: www.cleartechnologies.net
or simply call us (800) 782-0006 to get started.
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