If a member cancels their membership or if a membership is terminated, you have two options in Member Management:
· Change the membership status to "terminated" on the Membership Information screen and enter the termination date. The member will still appear in the member list, but they will receive a red light if they attempt to enter the facility.
· Permanently remove the member from the system (see below).
To permanently remove a member from the system:
Note: Removing a member from the system will also remove all information related to that member, except their entrance history and family accounts.
1. Open and log on to Member Management. The Member grid will appear.
2. Look up and highlight the individual member that you would like to remove.
3. Click Delete. The Member Detail screen will appear blank (unless a family membership exists).
4. Click OK.
Note: You will need to repeat these steps for all family members on terminated family accounts.